Privacy Policy

Last updated: 5/29/2025

This Privacy Policy describes how Borrow ("we," "us," or "our") collects, uses, and shares personal information when you use our web application ("Borrow" or the "Service").

We are committed to protecting your privacy and ensuring the security of your personal information. By using Borrow, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Service.

Information We Collect

1. Information You Provide to Us When you use Borrow, we may collect the following types of personal information you provide directly to us:

Contact information: such as your name, email address, phone number, and physical address. Account information: such as your username, password, and profile picture. Listing and transaction details: information about the items you list for rent or borrow, including descriptions, availability, pricing, and rental history. Payment information: such as credit card details or other payment account information required for processing transactions. Communications: any information you provide when contacting our customer support or participating in surveys, contests, or promotions.    

2. Information We Collect Automatically When you access or use Borrow, we may automatically collect certain information about your device, browsing actions, and usage patterns. This information may include: Log information: such as your IP address, browser type, operating system, access times, and referring website addresses. Usage data: such as the features you interact with, pages visited, search queries, and referring/exit pages. Device information: such as device identifiers, device type, unique device tokens, and mobile network information. We may collect this information using various technologies, including cookies, web beacons, and similar technologies. Please refer to our Cookie Policy for more information on how we use cookies and similar technologies.

1. Information We Receive from Third Parties We may receive information about you from third parties, such as social media platforms, when you choose to interact with us through those platforms or grant us access to certain information from your social media accounts.

How We Use Your Information We may use the personal information we collect for various purposes, including:

Providing, maintaining, and improving the Service. Facilitating transactions and fulfilling your rental or borrowing requests. Communicating with you about your account, transactions, or changes to our policies. Responding to your inquiries, comments, or feedback. Sending you marketing communications, promotional materials, or information about new features, products, or services that may interest you. Customizing and personalizing your experience on Borrow. Detecting, preventing, and addressing fraud, security, or technical issues. Complying with legal obligations, resolving disputes, and enforcing our agreements. How We Share Your Information We may share your personal information with the following entities or in the following circumstances:

With other users: When you rent or borrow items through Borrow, certain information, such as your username, profile picture, and rental history, may be visible to other users involved in the transaction. With service providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, customer support, or marketing activities. These service providers are authorized to use your information only as necessary to provide the requested services. With third-party partners: We may share your information with third-party partners or affiliates for marketing or promotional purposes, subject to your consent where required by applicable law. For legal purposes: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also share your information to enforce our policies, protect our rights, privacy, safety, or property, or the rights, privacy, safety, or property of others. In connection with a business transaction: If Borrow is involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information. With your consent: We may share your information with your consent or as otherwise disclosed at the time of data collection. Your Rights and Choices Access and Control of Your Information You have the right to access, update, correct, or delete your personal information. You can manage your account settings and update your information directly through the Borrow web application. If you need further assistance, you can contact us using the information provided at the end of this Privacy Policy.

Communications Preferences You can choose to opt-out of receiving promotional emails or marketing communications from us by following the instructions provided in those communications. Please note that even if you opt-out of receiving promotional messages, we may still send you transactional or administrative communications related to your account or any services you request.

Do Not Track Signals Borrow does not respond to "Do Not Track" signals sent by your browser. We may use analytics and other tracking technologies to collect and analyze information about your browsing behavior on the Service.

Cookie Policy Please refer to our Cookie Policy for information on how we use cookies and similar technologies.

Data Security We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Children's Privacy Borrow is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will promptly delete that information. If you believe we may have collected information from a child under the age of 18, please contact us using the information provided below.

Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us If you have any questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us: Vincent@Gainesvillesales.com